Effective Date: January 23, 2025
At EarnFlow, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully before using EarnFlow.
1. Information We Collect
We collect the following types of information when you use EarnFlow:
- Personal Information: Account Information: When you create an account with EarnFlow, we collect your email address to identify and communicate with you.
- Payment Information: We collect payment details such as credit/debit card information to process payments for services rendered.
- Account and Transaction Data: Platform Usage Data: We collect data related to how you interact with our platform, including the pages you visit, actions you take, and your preferences.
- API Credentials: When you connect your EarnFlow account to your Gemini Exchange account, we collect and store your API credentials, including your API secret. To ensure the security of your sensitive information, we encrypt these credentials using the cryptography Python library before storing them. This ensures that your API credentials remain protected.
- Device and Log Data: We collect information about your device, browser, and IP address when you access our platform. This may include technical details such as device type, operating system, and browser version.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services: We use your information to operate and maintain EarnFlow’s features, including processing payments, managing your account, and facilitating automated trading.
- To communicate with you: We may use your contact information to send you important notices, updates, or customer service communications.
- To enhance security: We use your information to protect the security of our platform and prevent fraudulent activities.
- To personalize your experience: We may use your preferences and usage data to customize your experience on the platform.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following ways:
- Service Providers: We may share your information with third-party service providers who assist in operating our platform, such as payment processors and email service providers.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, legal process, or regulatory request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You can request to delete your information at any time by contacting us through our customer support channels.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account settings on the platform.
- Data Deletion: You can request to delete your account and associated data at any time. However, please note that some data may be retained for legal or regulatory purposes.
- Opt-Out of Communications: You may opt-out of promotional emails by following the unsubscribe instructions in the email or adjusting your communication preferences in your account settings.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
If you are located outside of [country or region], please note that your information may be transferred to, stored, and processed in [country where EarnFlow operates], where data protection laws may differ from those in your country. By using EarnFlow, you consent to the transfer of your data to these locations.
8. Children’s Privacy
EarnFlow is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our platform or via email. By continuing to use EarnFlow after the changes are posted, you agree to the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@earnflow.io
Last updated: January 25, 2025